Recent events have reshaped customer behavior causing marketers to re-evaluate their retention and acquisition strategies. Understanding the buying behaviors of the twenty-first century customer is critical for companies looking for sustainable and profitable growth. This briefing will help you calibrate your strategies to new customer behaviors and will provide practical tactics you can quickly deploy.

Discussion topics include:

Competing with Differentiated Customer Experience
New Approaches to Building Customer Relationships
Overcoming Organizational Roadblocks
Adapting Quickly to Change

RSVP here for the Executive Briefing and Complimentary Breakfast with John Todor, Ph.D. and Constance Hill.

Friday, February 5, 2010
7:30 to 9:00 a.m.
Hyatt Regency Hotel
1333 Bayshore Highway
Burlingame, CAView Map