Nothing propels your cross channel engagement strategy more than a true Customer Engagement Platform. We’ve teamed up with RedPoint Global to offer one of the most powerful engagement platforms on the market today. Move from slow tools and cumbersome processes to real time orchestrated interactions. Our best of breed platform provides all the features you need.
Orchestrate interactions to drive engagement with ease
Leave the individual silo channel communication strategies behind. They send a clear signal to your customer that you don’t quite have a full understanding of who they are and what they need. The modern customer experience is about context, in the moment, and meeting expectations for personalization. The Customer Engagement Platform empowers you to advance your customer engagement strategy in real time.
In-Line analytics for real time interaction
Achieve real time interaction with agility, speed and scale. Combine analytic models, rules and machine learning to segment, predict and optimize customer engagement.
Engage across all channels
Multi-channel interactions keep your customer more engaged. Easily create real dialogs with customers across devices and channels from the Customer Engagement Platform. Design more compelling experiences. Create a lasting bond with your customers. Increase loyalty and value.
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